WHO WILL ARRIVE?
You know what is planned before we arrive.
The service, priorities, arrival window and useful contact details are confirmed in writing.
WHAT IF SOMETHING UNEXPECTED HAPPENS?
Facts first. Follow-up right away.
The situation is documented, communicated and followed up with you, without leaving an important question unanswered.
HOW DO WE AVOID SURPRISES?
We agree before the work begins.
The scope, date and price are clarified before the appointment. Additional requests are discussed, not improvised.